Nobody in the housing business has ever matched this guarantee. We don’t think that anybody ever will. And, it is far more than a guarantee: it communicates in no uncertain terms how we feel about our business, our competence, and our customers.
Our guarantee was first issued on March 27, 1987 and was slightly modified to allow for our Timber Frames product line and re-issued on March 27, 1988, and that document is shown below. After all these years, our guarantee has evolved very little, and is still rooted in this 1988 document. The details are in our Purchase Agreement, and include not only the money-back part, but also structural specifications and warranty. Talk to a Project Manager to get the exact guarantee and warranty details from our Purchase Agreement. We hope this little piece of Hearthstone history below helps you understand a bit more about our company and values.
After all these years, essentially, this remains our guarantee: if you don’t like it when we put it up, we’ll take it down and give you your money back. There’s some more to it, which you can read above and in the Purchase Agreement, but that’s the essence of the Hearthstone commitment.
You can’t really get to know us just by reading or looking at photos. Come visit us. Call to talk to a professional project manager. Ask for a free literature package that normally costs $8.
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